Refund policy

🔁 Return & Refund Policy (7 Days)

We offer a 7-day return & refund policy. You have 7 days after receiving your order to request a return.

✅ Eligibility for Returns

To qualify for a return:

• Item must be unused, unworn, and in original condition

• Must include original packaging & tags

• Proof of purchase is required

📞 How to Start a Return

To request a return, contact us on WhatsApp: 0325-655-8628
If approved, we will provide return instructions and a return shipping label.

📦 Return Address:
[Return Address Will Be Same As Sending Address]

⚠️ Items sent without prior return approval will not be accepted.

For any questions, email us at primehardware11@gmail.com                                      Or WhatsApp: 03256558628

❗ Damaged or Wrong Items

Please inspect your order upon delivery.
If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue.

🔄 Exchanges

To exchange an item, please return the original item first.
Once approved, you can place a new order for the replacement.

💰 Refunds

Once we receive and inspect your return, we’ll notify you of approval status.
Approved refunds are processed to the original payment method within 07 business days.

If 07 business days have passed since approval, contact us at Email: primehardware11@gmail.com Or WhatsApp: 03256558628